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Bento!

Browsing around the internet the other day and stumbled across a site called www.justbento.com.  Pretty interesting site about how creating bentos – not necessarily Japanese bentos, but really, portioned controlled lunch – can help you lose weight and eat healthier.  I’ve decided to try it out for a few weeks.  One can put together these menus in 20 minutes in the morning (assuming you’ve got the rice ready to go with a timed rice cooker, and have done a little prep prior).  I can attest that if you don’t care what shape your veggies are in – the site shows these wonderful pictures of animal shaped carrots and cucumbers – you can do it in quite a bit less time than that.

Of course, on Monday, when I took my “bento”, the only container I had was a fairly large tupperware with snap on lid.  In order to fill the tupperware, it must have been like … 2 bowls of rice along with my tamagoyaki, sauteed garlic spinach and peas.  Probably too much.  I ordered a bento box off of Amazon (which, hilariously, was labeled at MSRP 420 yen – read: ~4 bucks), which should help the portion control.

Tonight, I made some Momofuku pickled carrots to go into my bento tomorrow, as well as some broccoli to blanch and some chicken marinating in the fridge.  We’ll see how that goes.

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Those of you that know me, know that I have nothing but disrespect for the Apple – really, as they have been and always will be synonymous, the Steve Jobs – experience.  Are their products elegant, and aesthetically pleasing?  Yes.  Are they easy to use?  To the point that they’ve actually taken out functionality in order to dumb the experience down enough; if you have the need to troubleshoot your wireless connection, or if you want to see the underlying processes that are bogging down your computer … well, you either have to pay the “geniuses” at an Apple store exorbitant amounts of money or deal with it.  What about software?  Shit out of luck there too.  Most of the most innovative software is still written for PC only, so you either have to run 2 operating systems concurrently, or just look longingly at your buddy’s screen.  It’s safe to say I’ve never appreciated the fact that Apple has focused on seemingly secondary qualities of personal electronics like aesthetics, and, somehow, made everyone do the same.

But to discount Job’s immense impact on personal electronics is ludicrous.  Like Edison and Franklin and Ford and generations of great American innovators before him, Jobs’s work changed everything.  Before Jobs, there was nothing personal about electronics or computing.  Computers were room sized mechanical machines, that accepted a limited set of user inputs.  His work in personal computing changed the world as we know it.  It changed our work, our leisure, our money, our economy, our education – literally every aspect of our lives were subtly or directly changed by the work Jobs did in the late 70s and early 80s, and again in the last 10-12 years.  Without him, I’d be waiting to feed punch cards into a slot, waiting for someone else to finish feeding their punch cards into a slot, while listening to the 15 songs I can fit on a single CD, or reading a hard copy newspaper that was out of date last night.  The very fact that I can post to this blog by simply clicking a few buttons and typing whatever comes out of my head, I owe directly to Jobs’s singular vision and undying commitment to perfection.

Yesterday, we lost that vision and that man’s obsessive pursuit.  That the iPhone 4S fell flat on its face gives me no great pleasure today (even if I was cackling in delight after the press conference).  An industry titan has fallen, and a giant chasm has been left in his place.  How do you replace a Steve Jobs, not in a company, but in the world?  In his own words: “Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose … Death is the destination we all share … that is as it should be.  Because Death is very likely the single best invention of Life.  It’s Life’s change agent.  It clears out the old to make way for the new.”  Onward, he implores; to you from failing hands we throw/ the torch; be yours to hold it high.  While I don’t look forward to the next iteration of underwhelming Apple hardware, Jobs will be missed.  Rest in peace.

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Finally got to see 50/50, and it was about as good as I expected wanted it to be.  It’s rated above the Pooh line, and deserves to be (unlike a certain movie that styles itself as being about statistics and sports, but that’s really about how good everyone thinks Brad Pitt looks doing everyday things like eating, driving and listening to the radio).  **Just going to warn you, there are spoiler alerts if you read on – if you plan on seeing it, I’d stop here, and just trust me that it’s worth seeing.**

But one thing bugs me, and that’s how many people will miss the point of this movie.  Most will go into the theatre and come out with a hopeful, rosy sense of life – that things work out for good people.  As the main character, Adam, himself says upon receiving his diagnosis “A tumor?  Me?  That doesn’t make sense.  I don’t smoke, I don’t drink.  I recycle.”  And in the end, he’s right – it all works out for him.  But I think the film is trying to say more about mortality than this simple moral give and take.  First of all, it struck me that the first half of the movie was spent placating all of the people in his life NOT dying, but rather dealing (or not dealing, as is the case of his girlfriend) with him dying.  Now, hilarity ensues, but not without a hint of cold honesty and callousness.  I think it highlights the inability of humans to come to terms with their mortality.  No one likes to talk about mortality, no one likes to think about it – and yet, there it is staring each of us in the face on a daily basis, dictating what we do every second of our lives in some small way or another.  It takes a life event such as a rare cancer or the death of someone else to make one stand up and acknowledge Death, standing next to one and looking over one’s shoulder at every turn.  I feel like this movie got this discomfort, and portrayed Adam’s (and those around him) gradual understanding of it sublimely.

There was this morality play we read in high school called Everyman.  The story is about a guy – Everyman – who is dying, and tries to rely on and barter everyone and everything in his life – his money, his political power, his friends, his family – in order to not face death alone.  In the end, he comes to the realization that everyone – everyman – faces death alone, bare and naked.  I kind of liked how that played out in 50/50 as well.  I thought it was the most poignant part of the movie, his slow descent into despair on his way into surgery.  Enraged and nostalgic, the night before, regretful that he never learned how to drive or that he never got to say he loved a woman before he could potentially die; seemingly at peace as he hugs his loyal friend goodbye in the car.  Nervous, and intellectual, as the anesthesiologist preps him for surgery; and finally scared, his fear laid out on his hospital gurney before his parents, his last source of moral support.  The whole latter half of the movie, starting with his breakup, sped on by the death of his chemo friend, could be the modern interpretation of Everyman, each pole of support knocked out from under him as he goes to face his mortality.

And yet, he survives the surgery.  I guess if there is one thing I don’t like about this movie is how the main character wasn’t allowed to die.   I couldn’t get over this dissonance.  Thankfully, it’s a mere 5 minutes of the movie, and it doesn’t really ruin the rest.  The lesson isn’t learned if the protagonist doesn’t go to face the consequences in the end.  It just seems like a long and normal life stretches on from the end of the movie.  ”So, what now?” asks his therapist-girlfriend at the end of the movie.  Yeah, what now?  The story is over, but it’s not really over.  I guess that’s the hope that it leaves you with; that cancer can just be a blip, and inconvenience in your life, and, once you’ve defeated it, re-connected with your family, tested the loyalty of your best friend, and won the heart of the neurotic, slovenly, therapist, you can just go back to ignoring your mortality.  Well ok then.

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Oog.

Yesterday, our team did an offsite at the Ogden, a condo complex in downtown Vegas.

It was a fun and, hopefully, useful day that started at 6:30AM for me.  There was team bonding, there was some back and forth about the direction of the team, and about everyone’s frustrations.  We also took a tour of city hall, the future headquarters of Zappos.  There are jails in the dungeon!  We finished at the Vanguard, a cool little bar just down the street.  We finished around 6PM, at which point, I went home, had some dinner (Shannon cooked; and it was pretty good!) and did some work.  I closed the laptop around midnight, and hit the sack around 12:30AM.

Not more than 15 minutes later, the phone rings to wake me up, saying something happened to the pricing engine.  3 hours later, I finally got to go to bed, after an eventful 22 hour day.  Needless to say, I was dragging ass today.  I passed out for 3 hours when I got home, and completely missed the movie we wanted to go to tonight (50/50).  *sigh* I feel like a doctor, but without the psychic benefit of getting to save people’s lives.

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Yeah, this site hardly qualifies as a blog.  I know tombstones that get updated more frequently.  But I’m going to try to force myself to write something – ANYTHING – 3 times a week.  It’ll be like my constant struggle to make myself less fat.

  • Saw Drive; that was a solid movie.  Dunno if I’d rate it above the Pooh line, but it was certainly an entertaining tale of vengeancy justice.  What’s the Pooh line, you say?  The Pooh line is 90% on Rotten Tomatoes, or the score that the newest Winnie the Pooh movie scored.  If a movie is above the Pooh line, I will actively try to see it – whether it’s with friends or by myself.  If the movie is below the Pooh line, but above the POO line (79% on RT), I’ll see it, but only if it’s with friends.  Anything below that, I ain’t wasting my time.
  • I’m genuinely excited for the start of the hockey season.  As deep into the summer as hockey went, those 6 or 8 weeks or whatever of no hockey – really, no sports – I’m hankering for the pros to get back on the ice.  That said, the team that most teams are putting on the ice in the pre-season so far hardly qualify as pros.  Heck, the Canucks are throwing Owen Nolan out there.  Owen Nolan!  He hasn’t been good since the early 2000s!
  • Moneyball should have been below the Pooh line.  It was like … an hour too long.  There were copious and gratuitous shots of Brad Pitt – eating, driving, working out, more eating, more working out, and more driving.  It was just a strange milieu of Brad Pitt doing regular things.  That said, how do you really make a movie about a couple of guys who decided to use statistical analysis to build a baseball team?  The exciting bits were a) when they were fighting their own scouting staff, b) some of the baseball moments, and c) Beene’s decision at the end.  On top of that, the film makers decided to impose some kind of commentary into the GM’s private life, and his ultimate place in baseball’s legacy.  It felt heavy handed and out of place.  I probably wouldn’t have given it higher than an 83-85%.
  • I ran 3 miles yesterday on a treadmill.  Took me 27:47.  Hey, any time you can run sub-10 minute miles, it’s a good thing right?  Good lord that’s slow; and I was struggling mightily to finish!
Well, that’s all folks.  Till next time.
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A friend at work brought this to my attention today.  It is the blog of a Vancouver man who sadly died on 5/4/11 of cancer.  His blog posts are moving, not only because they recount his dying sentiments, but also because you get perspective into the days and months leading up to his death.

http://www.penmachine.com/

In doing a little digging, I found out that he is a Georgian, and many of his posts are about Saints and old teachers.  That made some of his last posts a little more real for me.  Check it out if you get a chance.

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It’s a truly terrifying prospect, a game 7.  All the chips on the line, your entire season, all the anxiety, the angst, the anger, the elation, the struggles, the victories – all of it, riding on 60 minutes (and maybe overtime[s]).

As a fan, it’s somehow more terrifying.  You have no control.  You have no say in what happens.  You just have faith that the players you’ve rooted for all season will live up to your faith, that they will play up to their potential, and deliver.

As a fan of a tortured fan base, like, say, the Vancouver Canucks, game 7 is heart-stopping, anxiety-filled, gut-wrenching experience.  And if those said Canucks had a 3-0 lead in the series and are now playing a game 7, just multiply all those emotions.

How did we get here?  The “analysts” have all had their say – bagging on Luongo, just simply calling it (rightly so) a no-show for games 4 and 5 – but I think you have to look back before the playoffs started, back to when Manny Malhotra got hit in the eye with a puck.

Malhotra is a pretty unique player.  He consistently has one of the top 2 or 3 face-off percentages in the league annually, he’s a big player with good defensive instincts, he’s not embarassingly slow, and he chips in on the offensive side more often than he should.  In effect, he’s the perfect 3rd line center.  Losing Malhotra not only dismantles a good defensive third line that can play against other teams’ top lines, but screws with your penalty kill and your powerplay – a guy like Kesler, who plays in all facets of the game, tires himself out playing on the kill so that he’s not as effective on the PP.  Look at the face off statistics in this series and tell me that we don’t miss Malhotra.  Winning or losing a key faceoff is the difference between hemming the other team into their zone and getting scoring chances and having to back-check and trying to regain the zone.  It’s the difference between breaking out and taking another face off (hopefully not at center ice).  Puck possession is so important to our game, and especially in the playoffs, puck possession is hard to come by.  It’s small things like face offs that win playoff games.

And yet, for the first three games, we took the game to the Hawks.  We skated hard, played with great intensity and emotion, moved the puck well, and played pretty good defence.  I don’t know why that didn’t carry over from game 3 to game 4, and why we suddenly rediscovered it in game 6, but we need to come out in game 7 and establish that game again.  It is so important for us to come out strong for the first 7-10 minutes of the game.  If the Hawks score early, it will be the end of our season.  Rogers arena will deflate quickly, and the ‘Nuck s will be squeezing their sticks.  It’ll be a crapshoot from that point on.

We need to get shots to Crawford, and we need to get more offensive zone time – something that’s sorely been lacking for the last few games.  Our defence has to help Luongo out – who played fantastically in the early part of this series and in spurts in the rest, but has given up some soft goals at bad times too – by clearing rebounds, clearing the front, stepping up at the blueline to make it hard to gain our zone, and by making smart decisions with the puck.  Our forwards just need to skate – move their feet, work the puck to the net, get shots, and back check like crazy.  I still think that we’re a stronger team once we’re established in the offensive zone, but we have to take away their potency on the rush.  If we do those things, I think we have a great chance to win this game.

But time will tell.  60 minutes.  That’s all it is.  Not NHL history, not 3 years worth of revenge.  Just 60 minutes.

I hope I make it through the game without having some sort of cardiac complication.

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Wow, is Q1 over already?  Yikes!  I haven’t posted in FOREVER.  Quick updates, I guess:

  • Life at Zappos has, for the most part, been amazing!  It’s been some gnarly hours for the last few weeks, but I couldn’t be enjoying my team or the company more.  It’s certainly an adjustment, getting used to the constant distractions at work and balancing the culture activities with your actual job duties, but I feel like I’ve hit a pretty good equilibrium for now.  It’s really the small things, like them trusting you to get your stuff done to not care if you walk to Starbucks in the middle of the day, or the constant feedback, both upwards and downwards, or the teambuilding and culture building activities that go on every week.  This is a great friggin’ company to work for, even if I do work the odd 70 hour week.
  • I took my first golf lesson in … forever with Nevada’s acclaimed Mike Davis (rated 2nd best in NV by Golf Digest, Golf Magazine, etc.).  Shannon got me a package of 3 lessons with him for our 4 year anniversary.  He was really good!  He made some small changes to my grip, ball position, and back swing, and was super encouraging about the work I’ve done on my own for the last 2 years.  It was really enthusing to see just how on plane my swing is – his words: “look at that, you’re perfectly on plane.  That’s fantastic.  You have great instincts for impact and the downswing.”  In fact, when we were looking at my swing on the computer monitor, he asked me “do you play in any tournaments?” and “What do you shoot usually?  You should be breaking 80 regularly with this swing.” (to which I thought to myself “you haven’t seen me putt yet…”).  Even better was that you had free reign of the range after your lesson, so I spent an hour and a half extra after my hour lesson, beating balls.  That was fun!
  • Sarah’s 30th birthday came and went.  It was a really good time!  Shannon and I drove out to CA and stayed with Michael and Sarah in Palmdale.  We had dinner at the Lazy Ox Canteen, which was fantastic small plates.  It’s a new restaurant not more than a few blocks from Michael’s old Tokyo Lofts apartment (yeah, the one right next to Skid Row).  That area has completely changed, and there are a bunch of trendy new small restaurants and some nicer apartment buildings and lofts.  We walked down to a couple of bars afterwards, both of which were in “grittier” parts of the area, but were both really cool.  Honestly, the evening made me miss LA a little bit.  It was all of the things that Vegas lacks – small, bistro style restaurants with amazing, multi-ethnic influenced foods, and a true downtown area in which both history and culture collide (and that isn’t outdone by an area not 5 minutes away).

Can’t believe the first quarter has already ended.  I’ll try to update a little more, even if they are short.  Take care!

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Every year, I try, in the last few days of each year, to look back and reflect on the events of the year, to put into perspective all those bright, shining moments that were memorable for me.  2010?   Sure, there were hardships.  Wrist surgery derailed what was becoming a fine golfing season for me, and ice hockey was pretty much on hiatus for the most part.  Friends left, both at work and in geography.  Yet, 2010 seemed like nothing BUT memorable moments.

It started with a bang – a golden bang – in February, with the Winter Olympics in Vancouver.  What an experience!  Vancouver was resplendent, in all it’s glory.  And despite a few mishaps, despite some in the international community mocking our organizers, our torch, our Canadian attitude, I think everyone can agree that these Olympics were some of the best in recent years.  It was a unique atmosphere in Vancouver, one that you had to be immersed in to even begin to understand what I’m trying to describe.  Everyone was happy.  Everyone was patriotic.  Living in a country in which those two concepts can sometimes be mutually exclusive, it was a revelation.  There were drunk people – everywhere – and commercialism – everywhere – and yet, none of it had the kind of crassness you’d expect.  It was just … happy.  I saw ball hockey games break out in the middle of Granville, I saw impromptu singings of the national anthem by hundreds, I saw a nation rise as one to celebrate its heroes – both those who won and those who showed courage in the pursuit.  And everywhere, I saw proud, Canadian faces, tickled to show off what was their little slice of happiness to the world.

Of course, how can I recap the Olympics without mentioning hockey gold?  It really is difficult to describe to Americans just how much that medal meant to us.  When the Canadian team was announced, in the middle of the day on some meaningless day of the week, Canada stood still to see which of it’s fine young men would represent our country on home soil.  If you weren’t from Canada, you might not realize just how much pressure was on these men to perform, unless maybe you were from a Latin American or European country with a rich futbol history.   Maybe.  Because, while soccer is a global sport, Canadians still see hockey as theirs, an important part of our cultural tapestry.  I’m sure many Americans watched the gold medal game.  And I’m sure many cheered.  But almost 80% of all Canadians were tuned in.  80%.  How do I adequately describe how much that is to you?  Maybe with a graphic?

Water usage in Edmonton during gold medal game

Water usage in Edmonton during the gold medal game.

In case you haven’t seen this before, here is the water usage in Edmonton during the gold medal game.  The spikes?  Those coincide with the intermissions.  And that’s not even the craziest story I’ve heard regarding the gold medal game.  My friend, Kevin Wong, told me about a man he treated (Kevin is a doctor – well, pseudo-doctor.  He’s training to be a psychiatrist) this year who was showering before the gold medal game.  While in the shower, he had a stroke.  This man crawled out of the shower, dragged himself into his bedroom where the TV was on and the game was starting, watched the game AND THEN called the ambulance.  Unfortunately, the time between his stroke and him receiving medical attention greatly reduced his chances of living, but I think this ridiculous anecdote underscores just how important that game was for us.  Don’t compare it to the Superbowl.  No one is dying (literally) to see the Superbowl.

For me, I can remember the tension, the spastic anger at our defence for allowing someone to behind them in the slot for the game tying goal, and the elation when Crosby – underwhelming for most of the tournament – whipped his quick, short snapshot through Miller’s legs.  Dressed full in Canadian colors and logos, I whooped and ran out of Kevin Ting’s 2nd floor Pasadena apartment and ran, hooting with joy throughout his complex, waving my red, Canadian scarf.  I don’t think that memory will be forgotten for a long, long time.

Fast forward to June, and Michael and Sarah’s wedding.  The bachelor party in May was ridiculous, a weekend of food and fun in Vegas.  The build up to the wedding … well, there was actually not much build up.  Michael pretty much took care of most of everything without Christopher or my help.  Of course, Michael being Michael, there was plenty to do RIGHT before the wedding that required me to work all day, come home to an apartment that looked like the gremlins had had their way with it, and work doing manual labor making party favors or gift bags for the hours until I went to bed.  On the day of, I ran around trying to make sure things were in order, and Michael was a) sober and b) where he was supposed to be.  The wedding went off without a hitch (well, minus the bus guy, who was a complete asshole), and both Michael and Sarah looked resplendent in their wedding finest.  In the end, it was an amazing time, the first wedding in our family, and I officially could welcome our first sister into the family.

Again, fast forward to October, when I said goodbye to California.  It was hard to do so, leaving a place I had lived for almost 9 years.  And while I had explored so little of it, I knew I would miss the moderate climes, the plethora of excellent food from all corners of the world, the laid back culture and that uniquely California, uniquely west coast attitude.  This meant more than just moving from one place to another.  I was leaving behind the Hat, Pomona College, the beaches, my hockey team mates, and year-round golf.  I was saying goodbye to the NHL, and leaving Michael and Christopher to take up the torch to cheer for the Canucks when they came into town.  I was leaving Kevin in CA, someone with whom I had been in or near the same city for – what – almost 20 years!

But it hasn’t been bad.  Sure, I miss those things – especially the people.  However, not unlike my year in Japan, this move has a kind of adventurous quality to it. Vegas has surprised me; there’s way more to do here than the strip.  Sure, the food options are kind of limited in terms of variety and quality, but it forces you to cook at home to get something really delicious; I haven’t cooked this much since Japan.  The cost of living is low, and taxes are too.  I also forgot how monotonous it is having the same weather all year long.  I’m Canadian; cold weather is in my blood.

Vegas is unique, in that it seems like everyone is from somewhere else.  I thought LA was a city of immigrants – you go to the airport and meet people who live in LA, but are from some other city or state or country.  Vegas goes beyond that.  Vegas is a city built on the very idea of people just passing through.  It’s almost strange to think of this city as home, strange to watch as people wander into town and out of town, like nomads roaming the desert.

But it’s also that quality about Vegas that keeps me from missing California too much.  People come to Vegas.  And unlike LA, it’s usually very easy to find and get to them.  The strip is a blessing and curse.  Whereas LA had, basically, everything to do, but spread across hundreds of square miles of freeway, Vegas has everything on a 5 mile stretch of road, all condensed and ready for consumption.  You know where to go if you want to drive behind someone who doesn’t know where they’re going.  But if you want a good meal at a great restaurant, or you want to see a show or a concert, you better sack up and get in line with the rest of the out-of-towners (Ip Man reference, anyone?).

Meanwhile, Zappos has been everything that I expected, and – dare I say – more.  It’s exciting to be part of something on the forefront of the business world.  Business books come out everyday, affirming the things that are already in practice at Zappos.  I work with people with whom I hang out on weekends and have great times with in and out of work.  It’s casual and collegial, and everyone works and plays hard.  It’s the kind of atmosphere every company I’ve ever interviewed at claimed to have, except Zappos actually has it.  I keep waiting for the other shoe to drop, but thus far, no other shoe.  I am fortunate to have this opportunity in front of my face every day, to see new and exciting things develop and materialize, and to help drive this constant metamorphosis.

When I look back on 2010, I think I’ll see it as a year of transition.  I feel like we are all moving into that next phase of our lives.  Whether it is Michael starting a family, Vancouver stepping onto the world stage, or me taking a flying leap off of an LA freeway into the unknown in Nevada, we’re all growing up. But when I look back,  I hope it will be fondly; I hope 2010 will be the year when whatever greatness we all aspire to achieve finally started being achieved. And if not, at least we’ve got that gold medal to remember…

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Phew.

FINALLY have a minute to come up for air.  I’m at the Vancouver airport, about 3 hours early for my flight.  What a whirlwind!  I have, literally, 4 updates that I started but never finished or posted on my website.  Since my last update, I’ve moved in to a new place in Henderson (about 5-7 minutes away from work), graduated both my customer service training class and my merchandising introduction class, been thrown into promo planning for the busiest shopping season of the year, had Thanksgiving in Palmdale with the family, decorated a lot of Christmas stuff at the office, came home for Christmas, and won the annual hat contest (today!).  Where to start!?

Henderson has been great so far.  Despite the unseasonal amounts of rain, it’s been an easy transition from California.  I live practically next to 2 golf courses, both of good to excellent quality, and within minutes of food, shopping, the strip, the airport and work.  The place I’m renting is a 3 bedroom, 2 bathroom ground-floor condo in a gated community on a golf course.  I have my own garage (which is fantastic, by the way), and community features like a gym, tennis courts, a pool, a club house, and plenty of semi-private parking.  And all for about 2/3rd of what I was paying in CA.

I wasn’t away from California too long, though, because Shannon and I drove back to celebrate Thanksgiving with our respective families.  Thanksgiving was a ton of fun.  We congregated at Michael and Sarah’s place in Palmdale.  Mom came down from Vancouver, Chris came up from Newport, and Sarah family came in from other parts of California and even Europe.  Michael cooked a turkey, a rib roast and Jeff Clark, Sarah’s brother, had come up with a fantastic marinade for a leg of lamb that we rotisseried.  Michael also smoked some salmon (always delicious) and made a ton of other dishes.  It was a good time, tucking into 3 different meats, and celebrating with all the family.  On Black Friday, Michael, Jeff and I went out to Edwards airforce base to play some golf.  We thought it would be frigid and windy, but it was a beautiful, sunny day – not too cold, and practically no wind.  While this by no means left the course defenceless, instead of the all day battle I was prepared for, it was a pretty pleasant and fun day of golf.  And I didn’t lose too many balls!  Later on, Chris drove mom and I down to Hollywood, where we did a little bit of tourist stuff (Graumann’s theatre, Nokia theatre, etc.) and some shopping at little boutiques that Christopher seemed to have an encyclopedic knowledge of.  When we finally met Shannon at Paul Martin’s in El Segundo, it was a little hard to return to Nevada.

Life at Zappos has been one ridiculous thing after the next.  I was fully expecting the luster to wear off about 2 months in, but I find that the deeper I dig, the more there is to admire about the company and the more fun I have.  Sure, I’ve been working 12 hour days, but I seriously feel like I play around for 10 of them.  The work gets done, everyone is happy, and you make fast friends with the people you work with.  I’ve never been a part of an organization that does more little things to make sure everyone is happy, whether its creating a wellness course to ensure that people don’t get burned out during the busy season, or handing out Redbull shots the first day back from the holidays, or bringing in tons of partners and vendors to ensure that employees can take advantage of services to even up the work-life balance.  Of course there are things I’d love to change, but there’s a LOT that Zappos does right, and I’m happy to be a part of it at such an exciting point in it’s evolution.

December was particularly daunting.  Having never worked in retail, I’m not used to the holiday crush, and being part of the promotions and pricing team means working tirelessly to put together better and better promotions, and leveraging everyone’s creativity to drive sales.  It was a successful December – a bit of a trial by fire – and a fantastic learning experience.  It’s interesting work, and you definitely feel like your efforts dictate the performance of the entire site each day.  One of the benefits of working in retail vs. wholesale is that you’re much closer to your customer, and the results of your work – promotions, pricing, creative changes, product offerings, etc. – come back to you almost instantaneously.

But it definitely hasn’t been all work.  I think the managers were tasked with the impossible – make sure the work gets done, that we have record days this year, while, at the same time, making sure everyone has fun, feel included and everyone is happy.  We had movie nights and team lunches, decorating parties for the row as well as a very interesting team building exercise designed to highlight everyone’s strengths.  There was a Christmas party, small gifts every few days, a CRAP TON of baked goods … I mean, it was difficult to concentrate on the work that needed to get done because of all the activities!  But they did their job – I was reluctant to leave the office.  I wanted to work, longer and harder.  People at Zappos don’t just talk about that nefarious and abstract concept of “culture”; they live it and act to make it better every day.

And, in the midst of all of this, I feel like I’ve made some really good friends.  Paul, the guy who started the same day as I did, would take off every couple days to play Wii tennis (set up in the cafeteria).  A few of us went to a movie and dinner, and it was a great time cramming sushi into our mouths.  After the Christmas party, a bunch of us went out to a club that’s run by a company that someone’s husband works for, and we had a good time hanging out.  It’s hard not to work hard with people, to be thrown in in social situations and work situations, and not become good friends with them.

And then, finally, Christmas.  For some reason, I feel like it was more hectic this year than in previous years.  I arrived at midnight, December 23rd.  It’s 6 days later, December 29th.  6 days of food and family, paper hats and minute to win it competitions, rain and, well, more rain.  Vancouver is always fun.  Even in the midst of winter, it’s a beautiful city with a particularly clean smell to the air.  We went to the Canucks game last night to watch the Nucks but a good ol’ fashioned beating on the Flyers.  That there were a bunch of Flyers fans in our section only made the victory sweeter.  The Canucks were in fine form last night, getting a ton of shots, scoring a bunch of goals, and being physical enough to hem the other team into their own zone.  Luongo looked sharp, neither goal really his fault, and he made a handful of very good saves point blank and from the slot.  Mom looked happy to have us home, and Bobo … well, it is a little sad to see Bobo.  He’s near the end of his life, and his back legs don’t work at all now.  It’s fun watching him go for a walk in his doggie wheelchair, because he can be like his old self, active and curious and running from tree to tree to smell things.  At home, he mostly lies in one spot, or scuttles the back half of his body around the main floor with his front paws.  He’s a little shaky nowadays too.  Kind of sad.

Anyways, it’s almost time to board the plane, so I’ll leave it at that.  Oh, I also won the hat contest this year (repeat champion!).  I had decided that I didn’t have it in me on Christmas eve, but when I made it through to Christmas day, I figured “well, why the hell not.”  And here we are, 5 non-hair-washing days later, and I’m victorious.  It was a hard fought battle, as they all are, and I endured much ridicule and a lot of itchy scalp.  But it’s over now, and I couldn’t be happier.  Until next time!

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